Terms of Service
Effective Date: August 2026
Welcome to Your Home Solution Experts (“YHSE,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and participation in our SMS messaging services.
By using our website or opting in to receive text messages from Your Home Solution Experts, you agree to these Terms.
1. Company Information
Your Home Solution Experts provides residential energy efficiency services throughout Michigan, including but not limited to:
• Home Energy Assessments
• Insulation Installation
• Air Sealing
• Attic Ventilation
• Crawlspace Encapsulation
• Mold Remediation
• Indoor Air Quality Improvements
• Blower Door Testing
• Utility Program Services
2. SMS Messaging Service
Customers may choose to receive text messages from Your Home Solution Experts regarding services they have requested.
These messages may include:
• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service updates
• Inspection scheduling
• Installation scheduling
• Blower door test scheduling
• Customer support communications
• Weather or scheduling delays
• Responses to customer inquiries
3. Customer Consent
By voluntarily providing your mobile phone number and expressly opting in to receive SMS communications, you authorize Your Home Solution Experts to send text messages related to your requested services.
Providing consent to receive text messages is not a condition of purchasing any products or services.
4. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive one confirmation message indicating that you have been removed from future SMS communications.
You may opt back in by contacting our office or providing new consent.
5. Help
For assistance, reply:
HELP
or contact us directly:
Your Home Solution Experts
Phone: (517) 481-3171
Email: service@yhsepro.com
6. Message Delivery
Message delivery depends upon your wireless carrier.
Your Home Solution Experts is not responsible for delayed or undelivered text messages caused by:
• Carrier outages
• Wireless network issues
• Device limitations
• Service interruptions
• Incorrect phone numbers provided by customers
7. Standard Messaging Rates
Standard message and data rates may apply according to your wireless carrier plan.
Customers are responsible for any messaging charges imposed by their mobile provider.
8. Privacy
Your privacy is important to us.
Please review our Privacy Policy for information regarding how we collect, use, and protect your information.
SMS consent is never shared with third parties or affiliates for marketing purposes.
9. Acceptable Use
You agree not to use our website or messaging services to:
• Submit false information
• Impersonate another person
• Interfere with our services
• Attempt unauthorized access to our systems
• Send unlawful or abusive communications
10. Accuracy of Information
Customers are responsible for providing accurate contact information.
If your phone number changes, please notify us so we can update your records.
11. Changes to Services
Your Home Solution Experts reserves the right to modify or discontinue SMS messaging services at any time without prior notice.
12. Intellectual Property
All website content, logos, graphics, photographs, and written materials are the property of Your Home Solution Experts unless otherwise noted.
Unauthorized reproduction is prohibited.
13. Disclaimer
Information provided through SMS messaging is intended solely to facilitate customer service and scheduling.
Text messages should not be relied upon as legal notices, contracts, or emergency communications.
14. Limitation of Liability
To the fullest extent permitted by law, Your Home Solution Experts shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or SMS messaging services.
15. Governing Law
These Terms are governed by the laws of the State of Michigan.
Any disputes shall be resolved in the appropriate courts located within the State of Michigan.
16. Changes to These Terms
We reserve the right to update these Terms of Service at any time.
Changes become effective immediately upon posting to this website.
17. Contact Us
Your Home Solution Experts
3120 Sovereign Drive
Lansing, MI 48911
Phone: (517) 481-3171
Email: service@yhsepro.com
Website: https://www.yhsepro.com